Return Policy
At ERACOS Cosmetic, we strive to ensure that you are completely satisfied with your purchase. If you receive any damaged goods, we want to make the return process as hassle-free as possible.
No Hassle Returns
If your order arrives damaged, simply contact us within 14 days of receiving your items. We will promptly replace the damaged goods at no cost to you.
How to Initiate a Returns
Contact Us: Reach out to our customer service team via email or phone with your order details and a description of the damage. Return Authorization: We will provide you with a return authorization and instructions for the return process.
Replacement Process
Once we receive the damaged item, we will ship your replacement immediately.